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Business Communication is any communication used to promote a product, service, or organization — with the objective of making a sale. In business communication, a message is conveyed through various channels of communication including internet, print publications , radio, television, outdoor, and word of mouth. Some of the business communication questions and answers are mentioned below. You can download the QnA in business communication pdf form.

If you have already studied the business communication notes , then its time to move ahead and go through previous year business communication question paper.

It will help you to understand question paper pattern and type of business communication question and answer asked in bba, bcom, mba business communication exam. You can download the syllabus in business communication pdf form. Below is the list of business communication book recommended by the top university in India. Below is the top business communication book that can be bought from Amazon.

In the above article, a student can download business communication notes for b. Business communication study material includes business communication notes, business communication books , business communication syllabus , business communication question paper , business communication case study, business communication questions and answers , business communication courses in business communication pdf form.

Come on! Save my name, email, and website in this browser for the next time I comment. Business communication is marked by formality as against personal and social communication. The success of any business to a large extent depends on efficient and effective communication. All such communication impacts business.

Done with care, such communication can promote business interests. Otherwise, it will portray the organization in poor light and may adversely affect the business interest. Communication is the life blood of any organization and its main purpose is to effect change to influence action. In any organization the main problem is of maintaining effective communication process. The management problem generally results in poor communication.

Serious mistakes are made because orders are misunderstood. The basic problem in communication is that the meaning which is actually understood may not be what the other intended to send. It must be realised that the speaker and the listener are two separate individuals having their own limitations and number of things may happen to distort the message that pass between them.

When people within the organization communicate with each other, it is internal communication. They do so to work as a team and realise the common goals.

It could be official or unofficial. Modes of internal communication include face-to-face and written communication. Memos, reports, office order, circular, fax, video conferencing, meeting etc.

When people in the organization communicate with anyone outside the organization it is called external communication. These people may be clients or customers, dealers or distributors, media, government, general public etc. No business can develop in the absence of effective communication system.

Exhibit: 1 1. It is the information exchange by words or symbols. It is the exchange of facts, ideas and viewpoints which bring about commonness of interest, purpose and efforts. Newman and Summer Jr.

It is essentially a bridge of meaning between the people. Therefore, the main purpose of communication is to inform, or to bring around to a certain point of view or to elicit action. For instruction: The instructive function unvarying and importantly deals with the commanding nature. It is more or less of directive nature. Under this, the communicator transmits with necessary directives and guidance to the next level, so as to enable them to accomplish his particular tasks.

In this, instructions basically flow from top to the lower level. For integration: It is consolidated function under which integration of activities is endeavoured. The integration function of communication mainly involves to bring about inter-relationship among the various functions of the business organization. It helps in the unification of different management functions. For information: The purposes or function of communication in an organization is to inform the individual or group about the particular task or company policies and procedures etc.

Top management informs policies to the lower level through the middle level. In turn, the lower level informs the top level the reaction through the middle level. Information can flow vertically, horizontally and diagonally across the organization. Becoming informed or inform others is the main purpose of communication.

For evaluation: Examination of activities to form an idea or judgement of the worth of task is achieved through communication. Ef f ective listening: Principles of effective listening; Factors affecting listening exe rcises; Oral, written, and video sessions. Inter v ie w ing Skills: Appearing in interviews; conducting interview s ; Writing resume and letter of application. International Communication: Cultural sensitiveness and cultural context; Writing and presenting in international situations; Inter-cultural factors in interactions; Adapting to global business.

Objectives Of Business Communication 4.



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